How To Sell (or Trade) Us Cards

Since nearly every day we have someone bringing in cards for us to look at for either sale or trade, here are a few things you can do to make the process quicker and less frustrating for you:

1.  Bring in what we carry. We do not deal in sports trading cards or non-sports trading cards such as Marvel or DC card sets. 2 or 3 times a month we have someone bring in sets of cards that we just do not have the expertise or customer base to deal in and we will send you elsewhere.

2. Know what you want to trade and what we are looking for. Please do no not bring in your binder, open it and ask us to go through it and pull out cards in which we are interested. That is very time consuming. We have a list of cards we are interested in posted behind the counter and also on the store website..

3. Call to find out when we can look at your cards. If you show up 15 minutes before close with cards, we are going to ask you to come back. Similarly, if you come in during times we are processing shipments, typically Tuesday and Thursday before 2, we will ask you to come back another time. Busy days such as Friday and Saturday are also not good days to come

4. Know our policies on buying. We pay cash or store credit for Magic, but store credit only, due to problems with stolen collections, for Pokemon and Yu Gi Oh. Do not drive here expecting to get cash for your Yu Gi Oh or Pokemon cards

5. Know our policies on bulk collections. We have a room full of bulk Magic, Yu Gi Oh and Pokemon and really do not want to add to it. We are interested in Magic cards valued at $2 and up, full art, GX and EX Pokemon, and Yu Gi Oh on a case by case basis.

Preferred Customer Benefits

Figured it might be helpful to post a list up of the benefits you get here by earning a Preferred Customer Card. Remember, you earn one of these once you turn in 10 filled out Castle Cards. You do not need to turn in the Castle Cards all at once but will received Preferred Customer status once you give us your 10th card. Here are the current benefits:

15% off all purchases, excluding snacks and tournament entry fees
1 extra free item on Free Comic Book Day, Free RPG Day, Batman Day and Halloween Comicfest
1 extra ticket during our Halloween, Christmas and anniversary drawings
1 free game rental per month
Waiver of a deposit on all game rentals. However, you are still responsible for late fees and failure to pay those will result in loss of Preferred Customer status.

Preferred Customer Benefit Addition

We have added a couple of new benefits to the Preferred Customer Card.

1) You receive 1 FREE rental per month of any rentable game in the game library.

2) Although you still have to pay the rental fee, we will not ask for a cash or credit card deposit when you rent a game. Just show us your Preferred Customer card and we will note that on the sheet. You will still be charged late fees for bringing the game back late and refusing to pay those will cause you to lose Preferred Customer status.

Alarm

In case you were wondering why we changed the policy regarding letting Preferred Customers use the back game rooms after hours, it's because of the new alarm system. The alarms are hooked up to both doors and there are motion sensors inside the store as well, both in the retail area and the game room area. Ergo, any movement in either area after we've turned the alarms on sets them of, bringing a visit by the police and a call from the alarm company.

We are keeping the game room open later, til 9 p.m. on most nights that it gets used and Preferred Customers may request that we keep it open late for them to use. However, a staff member will have to stay so it depends on what our schedule is. Contacting us ahead of time is your best bet for using the game room late, though asking us the day that you want to use it will probably be met with a "sorry, no".