For those of you not familiar with them, and most people reading this column are, WizKids is the premier collectable miniatures and dice game company (though I could argue not the first as anyone who dealt with Games Workshop during the 1990s could attest, with the company’s tendency to include multiple poses of the same figure in a sleeve of them and customers trying to get that one particular figure with a Multi-melta or Assault Cannon for their army. A figure holding a Bolter just wouldn’t work.), at one time after the release of DiceMasters producing more dice than any other company in the world.
Anyhow, three things that WizKids does that I really like:
1. Organized Play website—WizKids has really ramped up their OP program over the past couple of years and has made massive improvements to the website the company uses to track tournament results. The company has even embraced the “gamification” trend of the past few years, awarding badges to players and tournament organizers for “unlocking” achievements in OP. Behavioral research indicates that this actually works in terms of encouraging more people to participate in events in the hope of adding more badges to their collection, much as the Scouts have done for decades
2. Summer Campaigns—For the last few years, WizKids has run a massively supported summer Organized Play campaign complete with big cool prizes and limited edition boosters to draw customers into stores. In order to get access to these limited boosters, the customer has to come to the store and play in the event. A few retailers have violated the spirit and letter of the program and WizKids, from what I understand, has been pretty diligent in tracking the violators down and reprimanding or even sanctioning them from participating in further programs.
3. Release Day Tape—The announcement of this was the thing I referenced earlier that made me happy. As I have noted in other columns, violation of street date, especially with high volume collectible items, is a bane of the retail end of the industry. Putting a notice on the packing tape of each box that the item has a release date and to go to the WizKids website to check it before putting the product inside out for sale will certainly help by giving people one less reason to claim they were unaware of the release date.