Although we have not had a similar problem with Games Workshop shipments, it appears that
other stores getting way too many cartons for a simple shipment. Not only do shipments take one to three weeks to arrive, but
when they do, they arrive in multiple boxes, even though they are invoiced on
the same order. One store even reported that its shipment had been broken up
into shipments of one item per box, meaning that a 20 item shipment arrived
packed in twenty different boxes. I certainly hope this is just a glitch in the
system and is not going to become the norm or that someone at Games Workshop
looks at their shipping process and reduces the number of packages per order.
Shipping charges generally accrue per item. Currently orders from Games
Workshop and Penguin Random House ship free so I hate to see the companies
paying extra to ship products to stores in multiple products when it certainly
is not necessary. Companies that charge freight on shipments that fall below a
certain amount, such as Alliance, Southern Hobby and Diamond (though I have
seen some pretty egregious examples of Diamond overpacking orders of single
items) generally pack shipments as efficiently as possible.
No comments:
Post a Comment