A big problem for game stores with social media has always
been classification. Sites like Facebook, Google+ and Yelp do not have a
category for “Tabletop Game Store” or most of the time even “Game Store”. The
closest we generally get is “Video Game Store” or “Hobby Store” or “Book
Store”. It’s enough to make a store feel unwanted and unloved. Give the amount
of searching that is done by people looking for a game store on places like
Google, Yelp and Facebook, not having such a category makes it that much harder
for potential customers to find us. The “ comic book store” classification does
help those stores that carry both games and comic books, but quite a large
number of game stores specialize in that area to the exclusion of the other and
the ones that don’t care comics would do themselves no favors by listing
themselves in that category, only to have to put off customers who come in
looking for comics. Same problem with using the “video game store” category. It
is fair to say that there are a lot more video game stores than there are
tabletop game stores (though probably far fewer as more video gaming moves to
mobile platforms) but listing a store in the video game category would just
disappoint customers coming in looking for video games.
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